Here at Cutler’s we want you to be totally satisfied with you purchases, you may return any item not required within our 30-day money back promise, provided the item is not damaged or used and as new in its original packaging, we will not refund postage costs. Faulty items will be replaced or refunded at our expense. All refunds will be to the debit or credit card used for the purchase.
Goods can also be returned directly to our store in Nottingham, and we would love to see you too!
Please phone in the first instance and we will do our best to help.
Delivery Charges: Our Delivery service is great value, all orders received before 3pm should be despatched the same day (exept weekends). Most items are next day delivery -small orders (below £25) will be sent by Royal Mail First Class or by courier which may take upto three working days) Next Day delivery means your order will be delivered on the next working day. Saturdays, Sundays and UK Bank Holidays (including Scottish Bank Holidays) are not included.
- Orders over £50 - Free
- Orders £30-£50 - £6.50
- Orders £15-£30 - £5.50
- Orders Under £15 - £2.99
- All orders £10.00